• The global telecoms industry landscape is changing faster than ever. Erosion of legacy revenue streams driven by over-the-top (OTT) competitors continues, forcing operators to consider new ways of remaining relevant to consumer and enterprise customers.

• While many have embarked on journeys to become digital service providers, the sector remains vulnerable to quickening shifts in terms of technology cycles, competitor actions and customer needs.

• Looking across the views of the global telecoms industry leaders, eight key messages emerge strongly:

    1) Disruptive competition tops the list of industry challenges

    2) Digital business models, customer experience and cost control lead the 2020 strategic agenda

    3) The network dominates the near-term spending agenda, but a range of IT improvements are also being sought

    4) Network capex is trending up but IT spending profiles vary

    5) Confidence is rising in the digital services opportunity, yet caveats remain

    6) Analytics and virtualization are the top innovation drivers, but legacy IT and a lack of skills are acting as brakes

    7) Process automation leads the list of long-term IT enablers

    8) The post-2020 landscape will be transformed by 5G

• Inviltech and its partners provide the right capabilities to assist telecommunication companies in facing these challenges